Refund & Cancellation Policy

Digital products may include planners, workbooks, trackers, challenges, checklists, templates, downloadable guides, and other digital resources.

Digital products are generally delivered or made available immediately after purchase through the delivery method identified on the applicable product page or checkout page. Delivery may include an on-screen download, email access link, or another digital delivery method.

Please review the product description, format, access information, and other checkout disclosures carefully before completing a purchase.

Because digital products are made available for access or download immediately after purchase, all digital product sales are final once the product has been delivered or made available for access or download.

We do not offer refunds, returns, exchanges, or cancellations because a customer changes their mind, no longer wants the product, purchased the wrong product, or has not used the product.

This final-sale policy is subject to applicable law and the specific remedies described below for non-delivery, duplicate charges, or materially defective or misdescribed products.

Digital product orders generally cannot be canceled after the product has been delivered or made available for access or download.

If you believe an order was placed in error and access has not yet been delivered or made available, contact us immediately at info@quietwealthlab.com. Because delivery may occur automatically and immediately, cancellation may not be technically possible.

If you paid for a digital product but did not receive the product, download link, or access instructions, contact us at info@quietwealthlab.com.

We may request information needed to verify the transaction. Once verified, we will make reasonable efforts to redeliver the product, provide a replacement link, or otherwise restore access.

Redelivery or restored access will generally be the first remedy for a technical delivery or access issue. A technical issue does not automatically qualify for a refund if the product can be successfully redelivered or access can otherwise be restored.

If the purchased product cannot reasonably be delivered or access cannot be restored, an appropriate remedy may include a refund, subject to applicable law and the circumstances of the transaction.

If a digital product is materially defective or materially different from its description at the time of purchase, contact us so we can investigate and attempt to correct the issue.

A material issue may include:

• Receiving a materially different product from the product purchased;
• Missing core content represented in the product description;
• Being unable to access the product after reasonable troubleshooting; or
• A material error that prevents the product from being used for its stated core purpose and cannot reasonably be corrected.

Minor formatting issues, typographical errors, compatibility issues caused by a customer’s device or software, or dissatisfaction with a product’s style or content do not necessarily constitute a material defect or misdescription.

Where reasonably possible, correction, replacement, redelivery, or restored access will be attempted before a refund is considered.

If you accidentally purchase the same digital product more than once or are charged more than once for the same transaction, contact us promptly.

After verifying the duplicate purchase or charge, The Quiet Wealth Lab may refund the duplicate transaction. Purchasing different products, bundles, upgrades, or separately described offerings does not constitute a duplicate purchase.

Digital products purchased using a promotional code, sale price, bundle price, special offer, or other discount remain subject to this Policy unless the applicable offer expressly states otherwise.

If a refund is approved, it will generally be based on the amount actually paid for the affected transaction.

If a refund is approved, The Quiet Wealth Lab will generally issue it to the original payment method used for the purchase. The time required for the refund to appear depends on the payment processor or financial institution.

If the original payment method is unavailable, we may contact you to determine an appropriate alternative, subject to applicable law and payment-processing requirements.

The Quiet Wealth Lab may offer physical products in the future. Return, replacement, cancellation, shipping, and refund terms for physical products will be governed by the policy and disclosures applicable to those products when they are offered.

The digital-product terms in this Policy do not automatically apply to physical products.

The Quiet Wealth Lab does not currently establish subscription, membership, or recurring-service cancellation terms through this Policy.

If subscriptions, memberships, or other recurring services are offered in the future, applicable pricing, renewal, cancellation, and refund terms will be disclosed before purchase.

If you believe there is an error with a purchase, contact The Quiet Wealth Lab first so we have an opportunity to investigate and attempt to resolve the issue.

Contacting us first does not waive any rights you may have under applicable law or through your payment provider.

For assistance with a purchase, delivery issue, duplicate charge, materially defective or misdescribed product, refund, or cancellation matter, contact:

The Quiet Wealth Lab, Inc.
971 US Highway 202N, #5452
Branchburg, NJ 08876
Email: info@quietwealthlab.com

Please include your order number or transaction ID, purchaser name, email address used for the purchase, product name, purchase date, and a clear description of the issue. Relevant screenshots or error messages may also help us investigate.

Do not send complete payment-card numbers, bank-account credentials, or other unnecessary sensitive financial information by email.

The Quiet Wealth Lab may update this Policy as its products, services, delivery methods, or business practices change. The version of this Policy in effect at the time of the applicable purchase will generally govern that purchase, except where applicable law requires otherwise.

The current version will be posted with a revised “Last Updated” date.

This Policy is intended to be interpreted consistently with applicable federal, state, and local law, including laws that provide consumers with non-waivable rights or remedies. If a provision of this Policy conflicts with a mandatory legal requirement, the mandatory requirement will control to the extent of the conflict.